This month the Care Quality commission has released a booklet outlining best practices for covert and overt recording of care offered in hospitals and homes.

A few high-profile cases have prompted the organisation to make this statement as some questioned the legality and ethics of recording. The booklet is clear that recording should only be considered when you’re concerned about the quality of care given:


"[Recording] might set your mind at ease about any concerns you may have. Or it might help you to identify poor care or abuse. However, you should think about how it may intrude on other people's privacy, including other people who use the service, staff, families and visiting professionals.

The 12 page publication also outlines the practices in approaching the care service before recording begins and states that "If you tell a care service that you are worried enough to be considering using recording equipment, we would expect them to investigate your concerns."

However if you do decide to take the next step and place a recording device the booklet is clear that while they cannot offer official legal advice they "are not aware of any instances where recording equipment used by family members has been challenged legally"

The Minister of State for Care and Support, Norman Lamb, has said that "Cameras have helped to expose terrible cruelty and neglectful care". These statements follow recent reports in the press of negligent care and a TV documentary exposing abuse at a care home near Bristol. If you decide that other methods have been exhausted and you want to set up covert surveillance, SURE offer all kinds of kit that are suited to the job. From entry level all-in-one covert cameras/DVRs disguised to look like clocks to high-end bullet and board cameras for DIY builds and industry leading covert wireless cameras.

You can see our full range of covert cameras here
 of if you’d like to discuss which cameras best suit your needs please get in touch via email or call our knowledgeable staff on 01949 836 990

You can see the full report from the Care Quality commission here

What do you think of this controversial issue? Let us know in the comments below



Posted in News By

Joe Marshall