First Time Visitors

At SURE we are committed to help you find the right products, quality and service at the lowest possible price.

Security Pledge

SURE Limited. is committed to respecting your privacy. In general, you can visit SURE without revealing any information about yourself. We do collect information regarding visitors to our Web site. Some information is required in order to process orders, for example. We analyze this data for trends and statistics to help us provide you with a better service.

Privacy Policy

To process your order, we require your name, billing address, phone number, email address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order.

If we need to contact you, we will contact you via phone at first. If unsuccessful, we will try to contact you by email instead.

Very occasionally, we may share your details with carefully selected third parties. However, if your communication preferences show that you have chosen NOT to receive information from third parties, then of course your details will not be shared.

There are times when we may request information from you, such as your, name, address and e-mail address. When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, accept an order, conduct a survey or allow you to access specific information such as account information, etc. We do our best to maintain the accuracy of any personal information you do supply to us.

If you are purchasing any apparatus which (either alone or in association with other apparatus), is capable of receiving any television programme service (this does not include computer apparatus), please note that the Wireless Telegraphy Act (1967) requires us to notify the TV Licensing Authority within 28 days of each transaction, giving full details of the buyer.

You can help SURE update and maintain the accuracy of any personal information you supply by using the account profile pages or notifying SURE of any changes to your address, title, phone number or e-mail address.

Cookie Information

Cookies are small bits of text used by a browser to store information on your computers hard drive. Each cookie can only be read by the web server that originally issued it. Cookies cannot profile your system or collect information from your hard drive. Most On-Line retailers use cookies.

SURE uses Cookies to let us know you are a prior customer and thus you will not need to re-enter certain information every time you shop at the site. We do not use cookies to store credit card numbers, address information or any other personal information.